Volunteer: Stewards

Throughout Our Year, we will be hosting a number of large and small-scale public events – we need friendly, enthusiastic volunteers to support the Events Team at our festivals and events.

A steward will be required to:

  • Provide information and signposting to event attendees as needed (for example to nearest toilets, recycling stations, parking)
  • Help out with any tasks on the day that ensure the smooth running of the event, as directed by the supervisor
  • Understand and implement procedures calmly and quickly in the event of a fire or other threat, including knowing the location of fire exits
  • Ensure there is no overcrowding at entry/exit points
  • Help and assist event attendees where needed, in a calm, polite and friendly manner
  • Know the location of the first aid station and any first aid equipment, and contact designated first-aider in cases of emergency
  • Understand methods or signals used to alert staff that an emergency has arisen
  • Recognise potential hazards or safety concerns, reporting such findings immediately to supervisors
  • Be able and willing to work evenings and weekends, where needed
Discover more roles and how to sign up

More about the role

Can 14- to 17 year-olds volunteer?


What skills, experience or certifications are required?

– Good communicator
– Friendly and polite
– Can work as part of a team, following instructions and taking initiative as required
– First aid would beneficial but not essential

What induction and training will be provided?

Stewards will need to attend a briefing session before the event, during which all event training will be provided (this may be online).

Optional First Aid training may also be offered, in the event that we are unable to recruit an adequate amount of volunteers with First Aid certification.

What skills will volunteers develop?

– Customer service
– Confident communication
– Team-working
– Organisational skills
Dynamic problem-solving
– Risk management