Terms and Conditions

These are the terms and conditions for use of the website of Experience Wakefield (“EW”, “the Website”, “the Site”), managed and operated by Wakefield Metropolitan District Council (“the Council”, “we”, “us”), Wakefield One, Burton Street, Wakefield, WF1 2EB.

Access to and use of this site is provided by Wakefield Metropolitan District Council subject to the following Terms and Conditions.

Terms of Use

  1. Basis of use of the Website

By continuing to browse and use this website you agree that you have read and understood the following terms and conditions and you agree to be bound by them, which shall take effect immediately on your first use of this site. If you do not agree to these terms and conditions, you are not authorised to use this website and you must cease use of the Site immediately.

You may print and keep a copy of these terms. They are a legal agreement between us and can only be modified with our consent.

We reserve the right to alter these terms and conditions at any time by posting changes online. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this website after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.

We reserve the right to suspend access to this website temporarily or permanently and without notice.

  1. Your use of the Website

The User (“You”) agrees that your use of this site shall only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit use and enjoyment of this site by any third party.

You will not send any message, e-mail or other communication which under English law or the law of the country of the recipient is in breach of such law or is defamatory, menacing, obscene, indecent, abusive, harmful, pornographic or otherwise illegal or which may violate or infringe in anyway upon the rights of others, incite violence, sadism, cruelty or racial hatred or otherwise harass, cause distress or inconvenience to any person. You may not express opinions which are vulgar, crude, racist, sexist or otherwise offensive.

You will not send any message, e-mail or other communication which contains material which does not belong to you without the owner’s express permission.

You will not upload, post, transmit or distribute any material or information which contains a computer virus, or other code, files or programs intended that is malicious or technologically harmful or having for effect to disrupt or otherwise adversely affect the operation of the website or of other users’ computer systems, or which disrupts the normal flow of dialogue within the site. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

In the event of such a breach, your right to use our site will cease immediately.

Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

Experience Wakefield shall be entitled to remove any material or restrict or terminate your access to the website in the event that any of the above conditions are breached.

  1. Accuracy

We do our best to ensure that all information on the Site is accurate. If you find any inaccurate information on the Site let us know and we will correct it, where we agree, as soon as practicable.

We make no representation, warranty, guarantee or assurance as to the accuracy, timeliness, performance, completeness, suitability or lawfulness of the information and materials found or offered on this website for any particular purpose, and we do not accept any liability for any errors or omissions.

The information on the Site is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Dates and times of events change and cancellations occur. You are advised to check directly with the organisers of any event before making any arrangements.

Any review contained on this Website is the personal opinion of the reviewer.

  1. Disclaimer

On condition of us allowing you free access to the material on this Website The User accepts that your use of any information or materials on this website is entirely at your own risk, and that Experience Wakfield, its officers, employees, agents, representatives of any sort, and advisers shall not in any way be liable for any loss or damage caused directly or indirectly by your reliance on the information on this Website except to the extent we are unable to do so by law. This is a comprehensive exclusion of liability and includes all losses, damages, costs and expenses of any kind including loss of profit, economic loss, loss of goodwill and all and any direct, indirect or consequential loss of any kind. The exclusions and restrictions of liability contained in these terms and conditions are considered reasonable by you.

  1. Third Party Content

Part of this website contains tools, products, content, information and images supplied to Experience Wakefield by third parties, and subsequently we are a distributor (and not a publisher) of this content.

Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or distributors and not of us. We do not necessarily endorse any opinion, advice or statement made on the Site.

Third parties are responsible for ensuring that materials supplied for inclusion on this website complies with national and relevant foreign law. Experience Wakefield cannot guarantee the accuracy of this information or the images and hereby expressly disclaims any responsibility for error, omission or inaccuracy in the information or images, misinterpretation and any all loss, disappointment, negligence or damage caused by reliance on the information or images contained on this website or any failure or alleged failure in the delivery of the services referred to herein, or in event of the bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. Confirmation of the accuracy and currency in the information should be sought from the establishments concerned.

If you wish to complain about content, information and materials uploaded by third parties please contact us on ExperienceWakefield@wakefield.gov.uk

  1. External Sites

The Website and its Contents may incorporate links to the websites and services of third parties via hypertext links, banners, buttons or other such functionality. Such links are provided for the User’s convenience on an “as is” basis only with no warranty, express or implied, for the information provided in any third party sites, and their provision does not constitute an authorisation by Experience Wakefield to the User to access such third-party websites, nor an endorsement of the content of such third party websites by Experience Wakefield.

The User acknowledges and accepts that Experience Wakefield is not, and shall not be held responsible for any damages, loss, costs or expenses arising from the use of such third party websites, or products or services available through such third party websites.

We accept no liability or responsibility for the information, services or content of third party websites which link back to this Website via hypertext links, banners, buttons or other such functionality and we do not endorse the content of such websites.

  1. Data Protection

Any information you give to us will be kept and used by us only in accordance with our privacy policy. Read more here: Experiencewakfield.co.uk/PrivacyPolicy

  1. Legal Jurisdiction

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

English law shall apply to these terms, notwithstanding the jurisdiction where you are based. You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts. The place of performance shall be England.

  1. Dispute resolution

If you are not satisfied with the service provided by Experience Wakefield, or if you would like to make a complaint, please let us know and we will do everything we can to put things right.

Please email your concerns to ExperienceWakefield@wakefield.gov.uk

We aim to respond to all emails within one business day, and we will try to resolve any issues as quickly as possible.

Any formal legal notices should be sent to us at the address at the end of these Terms by email confirmed by post. Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under this agreement.

  1. Freedom of information

The Freedom of Information Act 2000 gives the public a right of access to information held by public authorities.

If you require information about us which is not available on our website, please email ExperienceWakefield@wakefield.gov.uk

  1. General

Whilst Experience Wakefield endeavours to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason the site is unavailable at any time for any period.

Many images on this site have been included for purely decorative and illustrative purposes. Whilst we endeavour to use images depicting Wakefield properties or attractions wherever possible, it is sometimes necessary to use a stock image, and the image does not necessarily relate specifically to the information being presented. Images are labelled with their specific content: the label can be accessed in some browsers by “hovering” the mouse pointer over the image.

Copyright Notice

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Wakefield Metropolitan District Council. You are permitted to print and download extracts from this site on the following bases:

  1. Use of documents and related graphics on this site is for information and/or personal use only;
  2. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use;
  3. No documents or related graphics on this site are to be modified in any way;
  4. Graphics on this site are not to be used separately from the accompanying text;
  5. In accessing Experience Wakefield’s web pages, you agree that you may only download the content for your own personal non-commercial use.
  6. A copyright notice (© Wakefield Metropolitan District Council 2021) must appear in all copies;
  7. No part of this site may be reproduced or stored in any other Website or included in any public or private electronic retrieval system or service without Wakefield Metropolitan District Council’s prior written permission;
  8. If you wish to link to or make any use of content on our site other than that set out above, please contact ExperienceWakefield@wakefield.gov.uk

Any rights not expressly granted in these Terms are reserved.

Experience Wakefield contact details:

Experience Wakefield

Arts Culture and Leisure

Wakefield Council

Wakefield One

Burton Street



T: 01924 305 569

E: ExperienceWakefield@wakefield.gov.uk